Location: Bangalore
Experience: 6 - 9 Years
The Skills that are Key to this role -
Sr. | Primary Skills | Expectation |
1 | Strong application support experience. | Must Have |
2 | Willingness to work in rotating shifts (16x7 coverage). | Must Have |
3 | Proficient in writing SQL and PLSQL queries for data access and debugging. | Must Have |
4 | Expertise in log checking, file navigation, and SFTP. | Must Have |
5 | Experience with observability tools like DataDog. | Must Have |
6 | Cloud technologies exposure, particularly AWS, S3, and Kubernetes. | Must Have |
7 | Comprehensive understanding of SLAs and ITSM processes. | Good to Have |
8 | Familiarity with batch job scheduling tools such as Control-M and Autosys. | Good to Have |
Job Description –
The Skills that are Key to this role
Technical
Hands on experience in Unix/Linux – Expertise in log checking, File navigation, SFTP, and other commands.
Hands on experience in Cloud technologies - AWS, Kubernetes, Datadog, etc.
Proficiency in CI/CD pipeline process automation (Jenkins, uDeploy, Ansible, etc.)
Good experience in writing SQL queries for data access.
Good knowledge on Shell / Perl scripting or Python.
Working experience in tools like Service Now, Datadog,, control-M/Autosys, etc.
Working knowledge to support application in Cloud platform.
Behavioral
Ability to perform in a fast-paced and time bound delivery-oriented work environment effectively.
Ability to analyze data and derive meaningful insight.
Team player with excellent interpersonal skills and flexible to adjust towards changes in operating environment.
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