Cloud Monitoring Administrator

Key Responsibilities:

Monitoring & Alert Management:

• Monitor infrastructure (Windows, Linux, VMware, AWS) using
  tools like SolarWinds, Splunk, and Uptrends.
  
• Acknowledge, validate, and respond to alerts for CPU, memory,
  disk space, service availability, and cloud instance health.
  
• Conduct basic troubleshooting: ping tests, service status
  checks, console access validation, and VM status review.
  
• Escalate issues to L2/engineering teams as per SOP.
  

Cloud & Virtualization Support:

• Monitor AWS EC2 instance health, availability, and
  connectivity via AWS Console.
  
• Validate vCenter alerts, ESXi host connectivity,
  datastore usage, and VM power status.
  
• Support incident triage for newly migrated AWS environments.
  

Network & Connectivity Monitoring:

• Respond to basic network -related alerts such as link down, high latency, and interface errors.
  

Requirements

Required Skills & Qualifications:

• Basic hands -on
  experience with Windows Server and Linux OS monitoring and
  troubleshooting.
  
• Exposure to VMware
  ESXi/vCenter and virtual infrastructure environments.
  
• Familiarity with AWS (console navigation, EC2
  monitoring).
  
• Fundamental understanding of network technologies,
  including:
  
• TCP/IP, DNS, DHCP, ICMP, basic routing and switching
  
• Ping/traceroute and packet path troubleshooting
  
• Concept of LAN/WAN/Firewall/Load Balancer
  
• Experience using SolarWinds, Splunk, or similar
  infrastructure monitoring tools.
  
• Good written and verbal communication skills.
  
• Willingness to work in a 24x7 rotational shift model,
  including weekends and holidays.
  

• Exposure to ticketing systems like ServiceNow.
  
• Interest in automation or scripting (PowerShell/Bash).(2 -3yrs)
  
• Understanding of hybrid infrastructure concepts (on -prem +
  cloud).
  
• (Motivation to progress into L2 responsibilities and project
  tasks over time)*