Cloud Technical Lead

\u003cp\u003e\u003cb\u003eRequisition Number: \u003cb\u003e\u003cb\u003e\u003cb\u003e\u003cb\u003e\u003cb\u003e\u003cb\u003e\u003cb\u003e104822\u003c/b\u003e\u003c/b\u003e\u003c/b\u003e\u003c/b\u003e\u003c/b\u003e\u003c/b\u003e\u003c/b\u003e\u00a0\u003c/b\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cstrong\u003eCloud Technical Lead \u2013 Data Ops \u00a0\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cstrong\u003e\u00a0Location:\u00a0\u003c/strong\u003eThis is a hybrid in Delhi NCR, Bangalore, Hyderabad, Gurugram, Pune and Trivandrum area.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cstrong\u003e\u00a0Insight\u00a0\u003ca name=\"_Int_QqObNTg9\"\u003e\u003c/a\u003eat a Glance\u003c/strong\u003e\u003c/p\u003e\u003cul style=\"margin-top: 0in; margin-bottom: 0in;\" type=\"disc\"\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e14,000+ engaged teammates globally with operations in 25 countries across the globe.\u003c/li\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003eReceived 35+ industry and partner awards in the past year\u003c/li\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e$9.2 billion in revenue\u003c/li\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e#20\u202fon Fortune\u2019s World\u0027s\u202fBest Workplaces\u2122 list\u003c/li\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e#14 on Forbes World\u0027s Best Employers in IT \u2013 2023\u003c/li\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e#23 on Forbes Best Employers for Women in IT- 2023\u003c/li\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e$1.4M+ total charitable contributions in 2023 by Insight globally\u003c/li\u003e\u003c/ul\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cstrong\u003e\u00a0\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003eNow is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a\u00a0\u003cstrong\u003eFortune 500 Solutions Integrator\u003c/strong\u003e\u00a0with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cbr\u003e\u003cstrong\u003eAbout The Role:\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003eRole will actively lead the Data Operations Team in maintaining \u0026amp; establishing frameworks to make our data services become optimized and scalable. You will play a critical role in ensuring the smooth and efficient operations of data management and analytics processes within the organization, overseeing data operations, implementing frameworks \u0026amp; standards, and providing continuous improvement in data-related workflows.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003eKey Responsibilities:\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cspan style=\"color: black;\"\u003e* Experience in building and troubleshooting with Azure Datalake, Data Factory, SQL, PySpark, Fabric (Secondary), \u003cstrong\u003eDatabricks, and Unity Catalog (above 3+ years)\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Oversee the day-to-day operations including monitoring, data observability, data ingestion, regular checks for issues, anomalies, bottlenecks \u0026amp; issue resolution.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Identify bottlenecks and proactively address performance issues to ensure high availability and responsiveness.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Lead data incident management processes, including data outages, breaches, or data-related disruptions.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Support the team to take the capabilities of the platforms and put them into an operational practice.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Troubleshoot and resolve complex data issues. This may involve investigating errors in logs, debugging code, and working with other teams to identify and resolve the root cause of problems.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Design, implement and sustain a DataOps framework, facilitate cross-team collaboration, optimize processes \u0026amp; tools, leverage testing automation\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Provide support for Data Engineer L2s and L3s. This may involve answering their questions, reviewing their code, and helping them to troubleshoot problems.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Develop and maintain documentation and training materials for the team. This helps to ensure that everyone on the team has the knowledge and skills they need to be successful.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Stay up-to-date on the latest technologies and trends. This helps the team to stay ahead of the curve and to adopt new technologies that can improve their work.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Managing the team\u0027s shift rotation and resource planning for 24x7. This ensures that there is always someone available to support the team in the event of a critical issue.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Working with other teams to improve the projects data and workflows. This may involve collaborating with the DevOps team to automate deployment and testing processes, or working with the Security team to implement security measures.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Mentor, monitor and grow including performance management of individual contributor.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Extensive experience in data operations, data management, or related roles.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Comprehensive understanding of data governance principles, data quality management, and data lifecycle management.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Good experience in data operations, cloud infrastructure management, or data engineering roles, especially in a cloud-based environment.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* In-depth knowledge of cloud platforms, such as Azure and related services for data storage, data processing, and infrastructure provisioning.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Understanding data privacy regulations (e.g., GDPR, CCPA) and best practices for data security and compliance.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Experience with data modeling, data warehousing, and building high-volume ETL/ELT pipelines, architecture, and deployment of data pipelines, connecting diverse data sources to consolidated repositories.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u00a0\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cstrong\u003eWhat we\u2019re looking for\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003eQualifications:\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* 8+ years of experience in Data and Analytics in various roles where you have demonstrated the ability to collect, organize, analyze, and disseminate information.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* 3+ years of experience in leading Data \u0026amp; Analytics Teams; experience in handling and leading teams, providing a collaborative and inclusive work environment. (Handled at least 4-5 members, maintain the roasters)\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* 4+ years of experience in ITIL processes - Incident Management, Change Management and Problem Management processes. Good to have certification on ITIL and CI/CD, Azure Devops.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Flexible schedule - this role may require working in shift along with on-call \u0026amp; weekend/ holiday availability. Shift timings- 24*7, Rotational (The existing team is working till 3:00 am )\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e* Preference will be Hyderabad/ Bangalore however, we can look from any hiring locations.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eWhat you can expect\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003eWe\u2019re legendary to take care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:\u003c/p\u003e\u003cul style=\"margin-top: 0in; margin-bottom: 0in;\" type=\"disc\"\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003eFreedom to work from another location, even an international destination\u2014for up to 30 consecutive calendar days per year.\u003c/li\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003eMedical Insurance\u003c/li\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003eHealth Benefits\u003c/li\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003eProfessional Development: Learning Platform and Certificate Reimbursement\u003c/li\u003e\u003cli style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003eShift Allowance\u003c/li\u003e\u003c/ul\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cstrong\u003e\u00a0\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003eBut what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cstrong\u003e\u00a0\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cstrong\u003eJoin us today, your ambitious journey starts here.\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u00a0\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cem\u003eWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.\u003cbr\u003e\u003cbr\u003eAt Insight, we celebrate diversity of skills and experience so even if you don\u2019t feel like your skills are a perfect match - we still want to hear from you!\u003cbr\u003eToday\u0027s talent leads\u00a0tomorrow\u0027s success. Learn more about Insight:\u00a0\u003cbr\u003e\u003c/em\u003e\u003ca title=\"https://www.linkedin.com/company/insight/\" href=\"https://www.linkedin.com/company/insight/\" target=\"_blank\" rel=\"noopener\"\u003e\u003cem\u003ehttps://www.linkedin.com/company/insight/\u003c/em\u003e\u003c/a\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cem\u003e\u00a0\u003c/em\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u003cstrong\u003e\u003cem\u003eInsight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;\"\u003e\u00a0\u003c/p\u003e\u003cp\u003eInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003eInsight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 \u0026amp;25 A Gurugram Gurgaon Hr 122002 India\u003c/p\u003e