Cluster Assistant Manager Talent & Culture

• Implement talent management strategies to attract, develop, and retain top talent.
• Lead recruitment process, ensuring a smooth and welcoming experience for new hires that aligns with our brand standards
• Ensure that all Managers and colleagues follow the correct T&C procedures
• Issue promotion/salary increase letters to colleagues
• Update job description for promotions
• Process all colleague status changes and register profiles for new starters and leavers for the monthly payroll.
• Ensure that annual and probation period appraisals are completed on time
• Updating and tracking annual and probation period appraisals.
• Do the visa renewal & passport expiry lists to send to all coordinators on a monthly basis
• Organize the monthly colleague committee meeting and take meeting minutes
• Conduct exit interviews for colleagues at levels 1 – 4
• Compile and analyse T&C monthly reports and presentations such as T&C Statistics, Turnover, Exit Interviews for global, regional, brand, owner and management stakeholders
• Assist in dealing with all colleague related queries at all levels
• Counsel & advise all colleagues on matters of their employment
• Give advice on all disciplinary and grievance issues
• Maintain Disciplinary tracking
• Oversee the operation of cafeteria and ensure proper tracking and invoicing is in place, as well as hygiene and quality standards are followed

Knowledge and Experience

• Bachelor’s Degree in Human Resources Management / Hotel Management
• Minimum 3 years of Human Resources Management experience
• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Strong leadership, interpersonal and negotiation skills
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter