Cluster Business Manager - Sales

Responsibilities & Key Deliverables

1. Deliver through Area Sales Managers (ASM):
   (a) Targeted Market Share and Volumes
   (b) Customer Satisfaction
   (c) Revenue for the Company and profitability for the Dealers.


2. Execute LMM Strategy for the Region to ensure a concrete path towards achievement of the targeted volume and market share.


3. Identify Model-wise and Geography-wise opportunities in the cluster through customer segmentation .


4. Create cluster level strategy for the specific cluster and get it reviewed and signed off from the Zonal Business Head (ZBH).


5. Execute the micro-level strategy through the ASMs.


6. Along with the ZBH, assign targets for each model to ASMs based on the potential of their geographies and the strategy .


7. Ensure Customer satisfaction through the adherence of proper sales process.


8. Drive the finances of the cluster through development of alternate financiers, promotion of finance option purchased from dealership, sale of accessories and shield through showroom etc.


9. Ensure manpower adequacy and quality in the dealerships .


10. Accompany ASMs to coach them on-the-job to develop their capability.


11. Review the Enquiry/ Booking/ Retail Pipeline for the dealerships.


12. Appoint and liaise with Local Marketing Agencies to conduct Company-funded Activities across Cluster-geography.


13. Maintain good connect with Key Financiers and large Brokers of Used Commercial Vehicles

Preferred Industries

Education Qualification

Post graduate diploma/ MBA in Management

General Experience

Must have 8-12 years of experience in Sales and Marketing. Preferably in automobile industry.

Critical Experience

People management experience of atleast 2-4 years.