Cluster Manager - Strategic Enterprise Accounts

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

About the role:

The position is responsible for achieving sales and revenue targets for the entire suite of Offline (POS) payment acceptance solutions to large enterprises. The job entails end-to-end sales & account management and includes generating & leads, closing deals and developing relationships with existing & potential customers.

About POS:

Razorpay POS, Razorpay’s comprehensive suite of point-of-sale-led payment solutions, enables businesses to accept various modes of payment across all customer touchpoints. Be it across the counter, on delivery, or via kiosks and vending machines, Razorpay POS devices offer a smooth payment experience with fast processing and high transaction success rates. Merchants are also able to offer consumers convenient payment options like EMI right on the POS device. Access to real-time transaction data and analytics via the merchant portal enables businesses to drive data-led decisions. 

With over 500,000+ user touchpoints across India & the UAE, Razorpay POS is at the forefront of transforming payment experiences.

Formerly known as Ezetap, Razorpay POS emerged after Ezetap’s acquisition by Razorpay in August 2022. As a full-stack financial services organization founded in 2014 by Shashank Kumar and Harshil Mathur, Razorpay is dedicated to innovative payment and business banking solutions, promising a transformative journey for businesses.

Roles and Responsibilities:

• Achieve assigned sales & revenue targets.


• Identify potential clients (large enterprises) and generate leads in the designated territory or market segment. 


• Establish contact with key decision-makers. Create & maintain a healthy sales pipeline.  


• Pitch Razorpay POS solutions to key stakeholders.Conduct product demos, address queries and handle objections.


• Cross-sell & upsell solutions to existing clients to increase penetration & revenues.


• Develop & maintain strong relationships with key stakeholders at existing & potential clients.


• Keep an eye out for changes in the client organization that could have an impact on business.


• Collaborate with diverse internal teams for a seamless service delivery and resolution of client  issues. 

Mandatory Qualifications:

• Overall minimum 8+ years of experience, out of which at least 2 years in Enterprise sales.


• Experience in POS and/or PG solutions selling or in a related industry would be an added advantage.


• Proven record of exceeding sales targets.

• A Bachelor's Degree is a must.


• PG/MBA will be an added advantage.

• Ability to identify potential clients and generate leads on their own.


• Strong relationship building & networking skills.


• Excellent communication & presentation skills.


• Ability to identify and solve problems.


• High level of motivation and self-drive.