Job Description - Cluster Sales Manager - Federal Bank
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PositionOverviewPositionTitleClusterSalesManagerDepartmentFederal BankLevel/BandManager / 401RoleSummary
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Dualresponsibility ofJointField Work aswellasteammanagement.-Interact withBank’sclusterhead&bankemployeesandmanagethemondailybasis-Branchesdirectlymappedtohim/her.-ManageRMs mappedto himto helpthemachievesales targets-Ensuringthatthepersistency&productivityismaintained,Ensuresqualityofrecruitshiredintheteam,maintains&drivescompliance at the zone.B
OrganizationalRelationshipsReportsToZonal Sales ManagerSupervisesKAMsC
JobDimensionsGeographicAreaCoveredZone/sStakeholders
InternalSupervisors,RMs,Ops,UnderwritingExternalBank–ChannelPartnerD
KeyResultAreasInteract with Bank branchemployee,Bank’sClusterHeadto help them achievesalestargets&,whileensuringthatthepersistency & productivityis maintained·Provideguidance&supporttoBank’semployee,TATAAIA KAMsandallstakeholdersintermsofsubmissions,issuance,pendingresolveetc·Maintain good relationship with Bank’s Cluster Head - interact withhimregularlytoassessbusinessstatus.Takehelpfromthemtopush&motivatethemtomaintainproductivity·Maintainpersistencybymonitoringcasesize&healthyproduct mix·
Ensurethattheyaremeetingtheirteamtargetsaswellasindividualsalestargets·Managingtherelationshipbetweeninternalteamandchannelpartnersoas to foster sales for the company andmaintain utmost levels ofresponsivenessto requirementsfromtheChannel PartnerEnsureRecruitmentisasperplans·Regularlyinteract withHRtoensurethatrecruitmentisasperplanMonitortheperformanceofRMstopromotethemtothenext level·EnsurethatKAMsmeettheirrespectivetargetswhichwillpromotethemto the nextlevelMaintain & drivecomplianceatthezone·EnsureadherencetoSOPs&salesprocesses&instigatedisciplinaryactionagainstthosefond breachingthemTop Line Growth/BusinessEnablementAchievementofNBPremiumtarget,KAM ActivationandProductmixBusinessEnablersSalesactivitymanagement,renewalcollection,andhighlevelrelationshipmappingwithbankstaff(veryimportant)Risk‘Own-up’ the risk of the function by developing a risk aware culture throughparticipationinmeasurement,analysisandmitigationofrisksassociatedwiththerespectivefunction.Thisincludesdevelopmentofriskresponseprocesses,participation in contingency and business continuity programs and reporting ofemerging risks with potential impacts.Also respond to risks highlighted byemployees through formal / informal mechanisms and advice on various riskmanagement issues within the organization and provide feedback.Participate inimplementingriskmitigationplanthroughoptimumresourceallocation,monitoringandreportingonstatus.
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