COB & CM Senior Analyst - C12 - Chennai

Responsibilities:

• Act as a liaison between Enterprise Resilience and Technology teams, ensuring seamless collaboration and providing resilience expertise
• Prepare regular update materials for senior leadership
• Actively share knowledge and collaborate with team members
• Actively engage with Technology leaders to promote consensus and drive organizational alignment
• Support Technology Resilience and Recovery Coordination activities across various functional areas
• Analyze data, document, and document process flows
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 8-12 years of experience in Business Continuity, Enterprise/Operational Resiliency, or Risk management
• Excellent communication competence
• Strong data analysis skills (e.g., Excel 365 Power User, Power Query, Microsoft Access, Knime Analytics Platform is a plus)
• Prompt engineering skills and experience with Large Language Models (LLMs) and AI tools
• Proficiency with Confluence, Jira, and Microsoft Teams
• Great attention to detail, ability to understand the big picture and context
• Proactive and able to manage workload independently while following direction across multiple working groups
• Project management, data analysis, and reporting skills, including familiarity with supporting technologies, or workflow mapping (applications, reporting tools, data presentation)

Key Skills (Summary):

• PowerPoint proficiency
• Business Continuity/Resiliency, Risk Management
• Data Analysis (Excel, Power Query, Microsoft Access, Knime is a plus)
• SharePoint, Microsoft Teams, Confluence, Jira
• Prompt Engineering & AI/LLM experience
• Communication & Collaboration
• Project Management

Education:

• Bachelor’s/University degree or equivalent experience

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