Collection Specialist

Company : Hrassistance India Consultancy Llp

Job Type : Full Time

Bangalore North, Karnataka

Job Description - Collection Specialist

Role Overview: Collection Specialist

You will be responsible for assisting customers with repayment guidance, explaining loan terms,
and resolving queries in a professional and empathetic manner.

Key Responsibilities -

• Communicate loan details such as due dates, repayment amounts, interest/charges, etc.

• Guide customers on available payment modes and how to make payments.

• Resolve customer queries related to loan disbursal and repayments.

• Maintain clear, polite, and effective communication during calls.
Required Skills & Qualifications

• Any full -time Undergraduate Degree

• Prior calling experience is an added advantage

• Strong verbal and written communication skills

• Ability to handle customer interactions with patience and clarity

• Must be proficient in English and Hindi

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