Collections and Billing Specialist

This role is for one of the Weekday's clients

Min Experience: 1 years

Location: Gurgaon

JobType: full-time

Compensation

Total CTC: 10 LPA

Fixed: 5 LPA

Performance Variable: 2.5 LPA

ESOPs: 2.5 LPA

We are hiring a Collections & Billing Specialist to drive predictable monthly collections and maintain strong receivables hygiene. This role is ideal for someone who thrives on structured follow-ups, takes ownership of clearing ageing buckets, and is motivated by ensuring timely cash flow.

Your core mission is simple: ensure consistent collections and keep accounts clean and current.

Key Responsibilities

1. Collections Execution (Primary Focus)

• Drive daily collections through calls, WhatsApp, and email follow-ups
• Share invoices, payment links, reminders, and settlement details
• Secure clear payment commitments and track promised payment dates
• Escalate overdue accounts, including coordination for legal notices when required
• Maintain and regularly update client point-of-contact (PoC) details
• Coordinate closely with finance and leadership teams on high-risk accounts

2. Account Ageing & Reporting

• Maintain ageing buckets (0–30, 30–60, 60–90, 90+ days)
• Prepare weekly ageing reports and collection forecasts
• Identify and flag high-risk or delayed accounts early
• Track subscription payouts and invoice payments across platforms

3. Billing & Sales Support Operations

• Update CRM systems, trackers, and internal records accurately
• Coordinate with Sales and Customer Success teams on upgrades, billing changes, and renewals
• Support monthly MIS, reconciliations, and billing process automation initiatives

What We’re Looking For

• 1–3 years of experience in Collections, Accounts Receivable, Finance Operations, Merchant Operations, Tele-collections, or similar roles
• Strong follow-up discipline with a results-driven mindset
• Excellent communication skills across calls, WhatsApp, and email
• Comfortable handling payment delays, objections, and escalations
• Proficient with Excel / Google Sheets for tracking and reporting
• Highly organized, ownership-driven, and calm under pressure

Nice to Have

• Experience in SaaS, fintech, D2C, payments, edtech, or logistics operations

Why This Role Matters

This role directly impacts cash flow, revenue predictability, and receivables health. By ensuring timely collections and clean ageing buckets, you help reduce operational bottlenecks and enable the business to scale efficiently.