Collections Lead- Account Receivables

This role is for one of the Weekday's clients

Min Experience: 3 years

Location: Bengaluru

JobType: full-time

This role goes beyond chasing payments. It’s about creating clear processes, improving visibility into receivables, strengthening client communication, and protecting company cash flow. If you understand collections deeply, enjoy leading from the front, and like stepping in to move long-stuck accounts while building organised, scalable systems — you’ll thrive here.

What you will be responsible for

• Lead a team of 6–10 Accounts Receivable associates, establishing clear goals and follow-up expectations.
• Take full ownership of collections performance — decreasing DSO, enhancing recovery rates, and minimizing overdue balances.
• Manage and improve outbound calling and follow-up schedules to ensure timely payments.
• Directly intervene in high-value, complex, or long-outstanding accounts to facilitate closures and handle escalations.
• Develop and enhance scalable AR processes such as ageing reviews, reconciliation workflows, escalation procedures, and reporting mechanisms.
• Collaborate closely with Sales, Customer Success, and Finance teams to resolve invoice disputes and prevent recurring problems.
• Ensure accurate AR ledgers are maintained along with strong reconciliation and documentation practices.
• Design clear AR dashboards and reports that outline delays, risks, and trends to provide leadership with visibility.
• Identify gaps in processes and implement improvements that enhance cash flow predictability.

What makes you an ideal candidate

• 3–5 years of experience in Accounts Receivable / Collections, ideally within a SaaS or recurring revenue setting.
• Previous experience leading or mentoring a team of 6–10 associates.
• Deep knowledge of collections strategies, aging analysis, reconciliation, and dispute resolution.
• Comfortable engaging in outbound collections calls and managing escalations firsthand.
• Ready to lead by example by actively participating in calls and resolving long-outstanding accounts.
• Confident in working cross-functionally with Sales, Customer Success, and Finance teams.
• Experience with accounting software or ERP systems is an advantage.

Skills

Collections

Accounts Receivable