Commercial Operations Executive

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Product Management

Job Category:

Business Enablement/Support

All Job Posting Locations:

Mumbai, India

Job Description:

Responsible for managing end‑to‑end instrument operations, including SMS/MYM system activities, inventory governance, and process compliance.
Leads SMS project readiness through master data validation, UAT, training, and Go‑Live execution. Oversees missing/damaged instrument handling, instruments inventory management, CIP cleanup, write‑offs, and Skyline/DNS project tasks.
Collaborates with CSAs, sales teams, cross functional teams and service centers to ensure timely transactions and operational continuity.
Drives reporting accuracy, stakeholder communication, and continuous process improvements.

 

 

Required Skills:

 

 

Preferred Skills:

Accountability, Administrative Support, Brand Marketing, Brand Positioning Strategy, Communication, Consulting, Cross-Functional Collaboration, Customer Centricity, Customer Intelligence, Data Analysis, Data-Driven Decision Making, Data Savvy, Execution Focus, Financial Analysis, Innovation, Problem Solving, Process Oriented, Product Management, Product Strategies