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About the role

Job Summary
The Tendering Specialist is responsible for providing technical support to sales teams and conducting technical analysis of product configurations to determine customer-specific pricing. This role ensures that proposals are technically accurate and aligned with company standards.
This job profile is intended for specialist professionals that apply advanced knowledge of a job area. Required to manage projects / processes independently with limited supervision. Typically coaches and reviews the work of lower level professionals.

Position Summary:

The Commercial Specialist (CS) has broad responsibilities related to cost estimation, customer service and sales. As business professional the primary function of the CS is to build key relationships with CS peers, Local/Regional/Global Sales Managers, with Operations, with Projects and customers. Essentially, they are the central hub between all departments with the organization for Proposal management. They are responsible for executing or supporting the business processes between those groups efficiently, consistently and with clear communication. The CS is a key role for the organization that allows interaction with all aspects of the business and is a great position for anyone with experience or someone with the positive attitude willing to learn. This position extends the opportunity to learn our business within the Oil & Gas, Petrochemical and Power Generation industries.

 

CSs have duties and responsibilities in the following areas:

 

Proposal Management

The Commercial Specialist is primarily responsible for the generation and on-time submission of proposals to the customer. The Commercial Specialist coordinates and communicates with all necessary stakeholders to ensure submission of proposals. During the proposal process Commercial Specialist serves as liaison between customer, projects and operations for any commercial and/or technical clarification.

Responsibilities:

• Responsible for executing the proposal generation process within the Business Management System and with “First time right approach”

• Revise or create proposals based upon needs of the customer and handle any necessary clarifications

• Pro-active role in driving the proposal management by managing all technical and commercial risks with support of other stakeholders

• Ensure all proposals are reviewed per Sulzer’s internal delegation of authority and create the opportunity specific calculations

• Manage the storage / archiving of the proposals and related information

• Screening of the Terms and Conditions and coordination of the review and modification of T&C’s with Legal and Commercial managers

• Support the regional/local/global sales team in all commercial matters to achieve the projects.

• Work with Salesforce and D365(Dynamics – ERP) for data management and maintain appropriate data quality

Proposal Management

The Commercial Specialist is primarily responsible for the generation and on-time submission of proposals to the customer. The Commercial Specialist coordinates and communicates with all necessary stakeholders to ensure submission of proposals. During the proposal process Commercial Specialist serves as liaison between customer, projects and operations for any commercial and/or technical clarification.

Responsibilities:

• Responsible for executing the proposal generation process within the Business Management System and with “First time right approach”

• Revise or create proposals based upon needs of the customer and handle any necessary clarifications

• Pro-active role in driving the proposal management by managing all technical and commercial risks with support of other stakeholders

• Ensure all proposals are reviewed per Sulzer’s internal delegation of authority and create the opportunity specific calculations

• Manage the storage / archiving of the proposals and related information

• Screening of the Terms and Conditions and coordination of the review and modification of T&C’s with Legal and Commercial managers

• Support the regional/local/global sales team in all commercial matters to achieve the projects.

• Work with Salesforce and D365(Dynamics – ERP) for data management and maintain appropriate data quality

 

 

Projects - Handover and Support

The Commercial Specialist will be responsible for clear order handover, by following the Sulzer’s order acceptance and order handover processes, to the Projects team. Furthermore, the Commercial Specialist shall support, in case necessary, the Projects team to ensure timely deliverables of products and services, timely invoicing and payment collection.

Quality / Continuous Improvement

The Commercial Specialist is responsible for supporting the companies Quality / Lean initiatives to improve and add value to our customer’s experience.

Responsibilities:

• Develop and maintain skills and procedures required for the generation of the highest quality proposals

• Support operations quality improvements

ESH (Environmental, Safety and Health)

The company is committed to having a zero-accident workplace and that requires the involvement of all employees.

Commercial Specialists are committed to following and complying with Sulzer’s QESH regulations.

Responsibilities:

• Takes personal responsibility for their own, and co-worker’s safety

• Identify problems and areas of improvement and notify management accordingly

• Ensure customer visitors have received the required safety induction, are properly signed in and have the required PPE while on shop visits

Other

In addition to above the Commercial Specialist will be responsible for -

• Developing an understanding of business, financials, the market and of Sulzer’s products & services

• Visiting customers and suppliers as and when required for Business and Training purposes – Travel <15%

• Generate analysis by translating data into visuals & reports and dashboards to present target setting and achievements.

• Account management, Acting as Primary contact or Single Point of Contact for customer, if necessary.

Minimum Job Requirements

• Bachelor’s Degree

• Relevant work experience in Commercial team/Application Engineering/Inside Sales

• Relevant work experience and/or Gas Turbine experience and/or Services experience will be preferred

• Proficient use of Microsoft office applications (Word, Excel), Power Point and CRM proficiency

• Strong verbal and written communication skills with the ability to interface with personnel from diverse backgrounds at all levels of the organization

• Strong organizational skills, ability to prioritize and manage multiple tasks

• Time management skills

• Understanding of basic financial and contractual concepts

• Ability to influence at all levels within the job area through explanation of facts and reference to policies and practices

Competencies and behaviour required

·         Strong organizational skills and the ability to prioritize and manage multiple projects simultaneously

·         Excellent developed communication, interpersonal and presentation skills

·         The ability to interface with personnel from diverse backgrounds at all levels of the organization

·         Proactive and flexible attitude

·         Able to handle confidential and sensitive matters

Key Interfaces

·         Customers

·         Commercial Manager

·         Internal Organization: colleagues in Sales, Projects, Supply Chain, Cost Estimators and Engineering

Decision accountability

·         Working independently with support from the Commercial Manager

• Managing the quotations and order acceptance and handover process

• Ability to influence others within the job area through explanation of facts and reference to policies and practices.

• To deal with requests and to solve problems which can be difficult but are typically not complex.

• Developing an understanding of business, financials, the market and of Sulzer’s products & services

Measured by: (Key performance measurements)

·         ·         Delivering quotes to Local/Regional/Global Sales Managers in a timely manner / Turn Around Time

·         Volume sharing within the team

·         Creating Standardized packages to support Commercial Excellence

·         Maintain data quality and document the information in systematic and organized way

·         Recording all relevant correspondence surrounding a tender/pre-qualification

·         Initiates activities with a proactive attitude in order to verify the set objectives in his or her team/region

What we offer you

As per the market

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
 

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.