Commercial Technology Lead

Commercial Technology Lead – SAP S/4HANA

Experience: 15+ Years
Location: Parel, Mumbai – Onsite
Shift: General IST Shift
Industry: Retail / FMCG / CPG experience is required

Role Overview

We are looking for a senior Commercial Technology Lead – SAP S/4HANA to lead the strategic design, implementation and deployment of SAP S/4HANA Sales & Distribution and commercial processes across global/regional business environments.

The role will focus on SD/OTC, Settlement Management, commercial integrations, e-commerce synchronization, trade spend, testing, cutover and hypercare, while ensuring adoption of standard SAP capabilities and clean-core principles.

Key Responsibilities

• Lead the strategic design, configuration and multi-country deployment of SAP S/4HANA SD/OTC and Settlement Management.


• Drive standard SAP adoption and clean-core principles across commercial processes.


• Lead integration between SAP and non-SAP applications, working with integration teams and regional application owners.


• Manage integrations with retail partners, wholesalers and third-party distributors, ensuring secure and reliable transactions.


• Ensure real-time synchronization between S/4HANA and e-commerce/digital commerce platforms, including:
  
  
  
  • Pricing
  
  
  • Product/catalog master data
  
  
  • Inventory visibility
  
  
  • Order orchestration
  
  
  
  


• Lead integration of Revenue Growth Management (RGM) and Trade Promotion Management (TPM) applications with SAP.


• Manage Condition Contract Management (CCM), Settlement Management, rebates, promotional accruals and trade claims.


• Drive automation of accruals, claims validation, rebate settlements and retailer deduction resolution.


• Establish and govern the overall testing strategy, including SIT, UAT, performance and regression testing.


• Lead cutover planning and execution, including data reconciliation, dependencies, downtime management and rollback plans.


• Lead the post-go-live hypercare/war room for critical issues related to pricing, invoicing, delivery blocks and other commercial processes.


• Govern transition from project implementation to Application Managed Services (AMS).


• Manage Steering Committees, Change Advisory Boards (CAB), configuration freezes and global/regional rollout governance.

Mandatory / Key Skills

• 15+ years of overall IT experience.


• 10+ years in senior Commercial Technology / SAP leadership roles.


• Retail / FMCG / CPG industry experience – Mandatory.


• Strong experience in SAP S/4HANA SD/OTC.


• Experience leading at least one full-lifecycle global or regional S/4HANA migration/rollout.


• Strong understanding of SAP S/4HANA Condition Contract Management, rebates, accruals and trade claims.


• Strong knowledge of SAP integrations and middleware.


• Experience with SAP Integration Suite, MuleSoft and/or B2B EDI architectures.


• Experience with e-commerce / omnichannel integrations.


• Strong experience in testing, cutover, go-live and hypercare.


• Experience managing Steering Committees, CABs and global/regional rollout governance.