Community Lead

Job Role :

ROLE OBJECTIVE

The Lead for community & engagement is responsible for the end-to-end design and on-ground execution of member engagement programs. This is a hands-on role requiring a mix of strategic planning and direct event management. The primary goal is to drive member stickiness and value through structured networking, professional events, and lifestyle activations across all centers.

Event Design & Execution

• Conceptualize a rolling 12-month community calendar including monthly mixers,
  

quarterly workshops, and annual flagship events.

• Take full ownership of event logistics: sourcing speakers, managing vendors,
  

coordinating setup, and hosting the sessions.

• Ensure every event is executed to a high standard of hospitality, focusing on member
  

experience and professional relevance.

Partnership & Curation

• Identify and onboard corporate partners, startups, and service providers to provide
  

exclusive benefits or content to our members.

• Negotiate contracts with external vendors and agencies to ensure cost-effective delivery within the assigned budget.
  

Community Management

• Actively facilitate B2B introductions and networking between member companies to
  

foster a collaborative ecosystem.

• Manage digital engagement via the member directory and internal communication
  

channels.

• Monitor member feedback and NPS scores post-event to refine the engagement
  

strategy.

Budgeting & Reporting

• Manage the central community budget and ensure transparent reporting on spends.
  

• Track and report on key engagement metrics, including event turnout, member
  

participation rates, and impact on renewals.

Requirements

Prerequisites for the Job Role:

• Professional Background:8–12 years in Event Management, Hospitality, or Community
  

• Execution Skills: Proven ability to manage large-scale events independently from scratch.
  

• Soft Skills: Exceptional communication and public speaking skills. Must be comfortable
  

• Operational Discipline: Strong grip on budgeting, vendor negotiation, and project
  

timelines.

• Technical Proficiency: Experience with CRM tools and professional social platforms
  

(LinkedIn/Slack) for community building.