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Community Manager

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Job Description - Community Manager

Community Manager
 Marketing 1 position
 3–5 years Upto 8LPA Bangalore


Company: Decode Age
Role Summary
Decode Age is hiring a hands -on Community Manager to own and grow our online and
offline community from the ground up. This role sits at the intersection of brand, content,
events and customer experience, and is critical to building trust, advocacy, and long -term
engagement with our audience.
You will be responsible not just for engagement, but for turning community conversations
into insights that shape marketing, product, and growth decisions. This is a high -ownership
role suited for someone comfortable operating in a fast -moving startup environment.
What You’ll Own
• Build and execute Decode Age’s community strategy across social platforms, owned
channels, and emerging digital spaces.
• Act as the primary point of contact between Decode Age and its community,
ensuring timely, thoughtful, and consistent engagement.
• Create and manage content (posts, videos, live sessions, webinars) that drives
interaction and reflects the brand’s voice.
• Establish and enforce community guidelines to maintain a respectful, inclusive, and
high -signal environment.
• Identify power users, advocates, and creators, and actively nurture long -term
relationships with them.
• Monitor conversations, sentiment, and trends, and surface actionable insights to
marketing, product, and leadership teams.
• Plan and execute virtual events, AMAs, and community activations with minimal
overhead.
• Track and report on core community metrics: growth, engagement, retention, and
sentiment.

What We’re Looking For
• 2–5 years of experience in community management, social media, or audience -led
brand roles, preferably in a startup or high -growth environment.
• Strong understanding of social platforms, community tools, and engagement
analytics.
• Excellent written and verbal communication skills, with a clear, authentic, and brandsafe voice.
• Ability to work independently, prioritise effectively, and execute without heavy
processes or supervision.
• Comfort handling moderation, conflict resolution, and sensitive conversations with
empathy and professionalism.
• Analytical mindset with the ability to convert qualitative feedback into clear
recommendations.
• Proficiency in English and Hindi. Additional Indian regional languages are a plus but
not a necessity.
Nice to Have
• Experience with digital marketing, content marketing, or SEO.
• Familiarity with basic design or video tools (Canva, Adobe, CapCut, etc.).
• Experience hosting online events, webinars, or live community sessions.
• Certifications in community management or social media marketing.
Why Decode Age
• High -impact role with direct visibility on growth marketing, decision -making.
• Opportunity to shape a community function from an early stage.
• Fast learning curve, ownership, and room for growth as the company scales.
• Collaborative, mission -driven startup environment.

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