Compliance Coordinator

The Compliance Coordinator will be part of a Global Onsite Team supporting one of Expeditors High Tech customers within an import/export operation.

The Compliance Coordinator will be accountable for meeting all major duties and responsibilities outlined below in a timely and responsive manner, as directed by the Onsite Customs Manager.

Major Duties and Responsibilities:

Operations:

• Manages customs compliance requests via customer's proprietary ticketing system.

• Ensure smooth and timely export/import process flow.

• Advise customers on import and export restrictions and customs related matters within parameters outlined.

• Ensure compliance at all times to regulations. This includes internal policies and procedures such as Standard Work Instructions (SWI), external government regulations and customer policies / requirements.

• Commercial Invoice, shipping documents review and approval.

• Assist with internal audits /post entry reviews, and coordinate the resolution of the open actions with relevant teams. 

• Assist & coordinate with the broker on customs declaration correction.

• Maintain and further regional matter expertise within parameters outlined. 

• Actively engaged in advanced planning deployments.

• Responsible for daily tracking of operational metrics.

• Attention to detail and elevates matters with a sense of urgency for timely resolution.

• Requires good communication skills in a collaborative environment.

• Provides ongoing status updates to the local management.

• Identifies gaps and improvement opportunities for process enhancements.

• Provides information and recommendations to improve operational processes.

• Responds to customer’s requests timely.

• Support the execution of projects and drive and execute assigned individually owned projects.

• Support the implementation of new business initiatives and their smooth transition between the involved Compliance Teams.

• Own the documentation and tracking of project issues, action items and send follow-up as necessary to ensure project activities are completed. 

Personal Development:

• Meets company standards of 52 hours training per year per employee.

• Attend training classes when required.

• Complete mandatory training when required.

• Bachelor’s degree from a four year college or university,

• 1-3 years related experience in import or export operations preferred

• Knowledge of air, road and ocean transport. 

• Good knowledge of incoterms

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. 

• Proactive, strong organizational skills

• Risk sensitive, recognizes when problems arise or are likely to arise. 

• Customs Brokerage License preferred

• Proficient in Word, Excel, email and various PC based software

All your information will be kept confidential according to EEO guidelines.