Configuration Administrator Customer Experience

IS Global Service Center (GSC) operating from Chennai, India, is a part of IS supporting Expeditors IT operations.IS GSC started with 6 employees now we are 520+ employees today delivering world class Information services globally. This Product based Strategic Center's IT transformation has delivered a radical change to Expeditors IT manpower profile and skills. We will continue to deliver services as we continue to grow responsibly in the coming years.    

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, founded in 1979 we have employed over 18,000+ trained professionals in a worldwide network of over 340+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems

A Configuration Administrator works on projects or tasks that ensure consistency & stability in design & implementation of configuration tools used in the development of software & asset management in the production environment. Be creative during collaboration on best practices and ways to improve performance along with efficiency.  Possessive resolve troubleshooting complex and simple issues.  They will have a keen eye for recognizing inefficiency and take the initiative to simplify processes for their team and customers.  A solid understanding of automation and infrastructure as code would be desired!

Roles and Responsibilities

• Utilizing Infrastructure as Code best practices, develop, maintain, and enhance systems using scripting language (Python and bash)
• Analyze the Infrastructure, pipeline design issues and suggest better solution.
• Create and maintain CI/CD pipeline for application with DevSecOps standards.
• Provide recommendations to management through research and review of recent industry solutions in various configuration related tools/technologies.
• Maintain Config admin owned tools such Nexus, GitLab, k8’s, Apache, Tomcat, etc. with ability to utilize Ansible or Terraform.
• Create documentation and training material; provide training to others to ensure cross collaboration.
• Support on patch management and automate the application startup solution.
• Participate in Companywide working group for contribute to strategy for Enterprise needs.
• Collaborate with DEV team to stable the application accessibility.
• Configure and maintain the azure platform using terraform modules.
• Understand the alerts and its priority, react based on it.

Minimum Qualifications

• 5+ years of DevSecOps experience as Config Admin or similar role
• Excellent troubleshooting and problem-solving skillset.
• Past participation in major systems rollouts and deployments
• Good understanding of git workflows and automation.
• Understanding of advanced continuous delivery methods.
• Solid foundation in infrastructure and networking concepts
• Proficient UNIX/LINUX scripting knowledge (Python, Bash, etc.)
• Ability to formulate a design strategy from a mix of business requirements, concept documents and verbal description.
• Good understanding of IaC – preferably Terraform
• Outstanding communication skills, including oral, written, motivation and presentation skills.

Desired Qualifications

• Hands-on experience with Linux
• Hands-on experience with Docker and Kubernetes including deployments
• Cloud deployment models and concepts – Azure.
• Hands-on experience with DevSecops Tools: Jenkins, Nexus, GitLab, Ansible, OWASP, Sonarquble, Trivy, Checkov, etc.
• Experience in configuring various monitoring tools. (ELK, Grafana, Prometheus, Thanos, Mimir etc.)
• Experience in DevSecOps and CI/CD pipeline management.
• Java programming understanding is an added advantage
• Held the role of a critical contributor to or leading major systems rollouts and deployments
• Active participant in the vendor/product selection process

 Expeditors offers excellent benefits:

• Paid Vacation, Holiday
• Health Plan: Medical Insurance
• Employee Stock Purchase Plan
• Training and Education Programs
• Unlimited opportunities for career advancement