Conga Consultant

Locations-Pune/Bangalore/Hyderabad/Indore/Ahmedabad

1. Salesforce Administration
   

   
   
   
   

   • Manage user setup, security, profiles, and permissions.
     

   
   

   • Configure page layouts, record types, workflows, validation rules, and dashboards.
     

   
   

   • Develop and maintain Salesforce Flows to automate complex business processes.
     

   
   



2. CPQ & CLM Solutions
   

   
   
   
   

   • Implement, configure, and support Salesforce CPQ and Conga CPQ for product configuration, pricing, and quoting.
     

   
   

   • Manage contract lifecycle processes using Conga CLM, ensuring compliance and efficiency.
     

   
   

   • Create automated templates and documents using Conga Composer for proposals, quotes, and agreements.
     

   
   



3. Service Cloud Support
   

   
   
   
   

   • Configure and maintain Salesforce Service Cloud features, including case management, knowledge base, and omni-channel support.
     

   
   

   • Enhance customer support workflows to improve response time and service quality.
     

   
   



4. Collaboration & Optimization
   

   
   
   
   

   • Partner with business stakeholders to gather requirements and deliver scalable Salesforce solutions.
     

   
   

   • Provide training and support to end-users to maximize adoption.
     

   
   

   • Continuously monitor system performance and recommend improvements.
     

   
   

Skills & Qualifications

• Strong experience as a Salesforce Admin with proven knowledge of Salesforce Flows.
  




• Hands-on expertise in Conga CPQ, Salesforce CPQ, Conga CLM, Conga Composer.
  




• Good understanding of Service Cloud features and functionalities.
  




• Excellent communication skills and ability to translate business needs into technical solutions.