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Consultant - Customer Service

icon building Company : Sutherland
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Consultant - Customer Service

Company Description

At Sutherland, we are a leading global business and digital transformation partner. Our services span a diversified range of categories, from Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We work with iconic brands worldwide, and we bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences and pioneer new solutions, all provided through a seamless “as a service” model. Inside Sutherland, our commitment goes beyond technology. We are a talented team of 38,000+ people working in more than 60 global delivery centers. Each and every one of us is passionate about technology and committed to results. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas to fit their unique DNA. We bring together human expertise and artificial intelligence. In short, we do digital chemistry. It unlocks new possibilities, great client partnerships, and transformative outcomes.

Job Description

Greetings from Sutherland!!!

We are hiring candidates for International Voice Support

Job Criteria:

1) Immediate joiners required Should be available to join us in the month of July.

2) Excellent verbal communication skills

3) Minimum 6 months of experience in an international voice process (Tech knowledge required)

4) Ability to handle real-time voice calls.

Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts

Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings.

Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station

Selection Process:

1) HR Interview (Walk In)

2) SD Panel Interview

3) Voice Assessment

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “[email protected]

Additional Information

High School Graduate/ Diploma

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