A

Consultant - Technical Support

icon building Company : Ample Group
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Consultant - Technical Support


Why Ample

We value our team members, and you can look forward to-

  •  Humane work environment with strong focus on people's well-being
  •  Work Culture that is growth oriented and fun
  •  Continuous learning - on the job as well as through programs, and mentoringCompensation in line with the best in the industry

Ample is a 29 year old organisation. What does it mean for you?

  • We are a stable organisation with with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10
  • We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.
  • We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.

 

The foundation for future growth is on the following foundations-

  • Globally revered brands in partnerships with Ample - in the enterprise and retail industry
  • You would be representing a brand that the market has revered and valued over two decades.
  • We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity.
  • Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine.

 We live our vision and values-

  • Our customers and team members experience this every day, making it a place to be for anyone engaging with us.
  • We have an open culture where people are expected to focus on “what-is-right” instead of “who-is-right”. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.
Key Roles & responsibilities:

Customer service / Front-end customer handling.

Handling customer queries / issues in the store related to (Mobile, Laptop & Desktop).

Troubleshooting of technical related issues and ensure to resolve the issues / queries.

Escalate problems when unable to resolve customer issues.

Knowledge of computer hardware & software is an added advantage.

Excellent language fluency, excellent verbal & written communication skill.

Should be able to handle customer queries and should aim at customer delight.

Should be technically sound.

Self driven & goal oriented and willing to work on Weekends


Duration: Contract Basis:

Your consultation period is 1 year and and this period may be extended or pre-closed as per the business needs.

Original job Consultant - Technical Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Consultant - Technical Support Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Consultant - Technical Support Jobs in India

GrabJobs is the no1 job portal in India, connecting you to thousands of jobs fast! Find the best jobs in India, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.