Consultant(DPO)

Job Summary

The resource will be responsible for overseeing and supporting the Customer Onboarding Gating processes. This role involves coordinating with multiple teams, ensuring all requirements are met and delivered on time. The ideal candidate should have good understanding of back-office support skills, excellent communication and organizational skills.

Job role:

• Experience working in complex and large-scale projects and supporting day-to-day activities in SAP ATLAS tool with less or no supervision.


• Expertise in identifying potential risks in the process/data and implementing mitigation strategies to resolve impact.


• Experience working with cross-functional teams, multiple stakeholders and ensure process efficiency. Preparing & sharing status report/ communication to internal and external stakeholders.


• Experience analyzing complex data and make data-driven decisions to optimize the process.


• Good communication and interpersonal abilities.


• Proficiency in using ticketing tools (Service Now, JIRA etc.) and software will be added advantage.


• Problem-solving and attention to details skills. Should be proactive in taking ownership for assigned job duties.


• Experience in MS Office tools required.

Work Experience:

• Experience: 9+ of work experience in Project support preferably within IT organization.


• Location: Bangalore (Hybrid Work Model)

Preferred Qualifications:

• Education: Bachelor’s degree IT or related field.

Key Responsibilities

1. Develop And Implement Solutions For Process Improvements Based On Team-Identified Issues.

2. Create And Execute Action Plans To Boost Business Productivity With Supervisor Approval.

3. Validate Business Requirements To Enhance Process Workflows And Customer Satisfaction.

4. Manage Client And Business Relationships To Ensure Project Progress And Functionality Enhancements.

5. Lead Process Specialists To Deliver Quality Project Outcomes.

Skill Requirements

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Other Requirements

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