Content & Communications Specialist

About the Role

We are looking for a Content &
Communications Specialist to create clear, compelling, and technically accurate
content across Agivant’s internal and external communication channels.

This is a hands-on individual-contributor
role that brings together technical writing, content and communications, and
business-oriented storytelling. You will work closely with the Marketing Lead,
engineers, architects, subject-matter experts, sales teams, business leaders,
and designers to translate technical and business inputs into structured,
engaging, and publish-ready content.

The ideal candidate will have strong
writing and editorial skills, prior experience in the IT services industry, and
the ability to communicate technology concepts, business value, and
organizational messages effectively to different audiences.

Key Responsibilities

Technical Writing

• Write and edit technical blogs, solution
briefs, case studies, points of view, whitepapers, presentations, and
service-related content.

• Work with engineers, architects, delivery
teams, and subject-matter experts to understand technical concepts and convert
their inputs into clear and accurate content.

• Simplify technology topics across AI,
cloud, data, SaaS, and digital engineering for both technical and non-technical
audiences.

• Ensure technical terminology, solution
descriptions, capabilities, and claims are accurate and validated before
publication.

Content & Communications

• Create and edit website copy, LinkedIn
content, newsletters, campaign content, partnership announcements, and company
updates.

• Draft internal communication, including
leadership messages, employee announcements, employer-branding content, and
event communication.

• Maintain Agivant’s established brand
voice, messaging, tone, and editorial standards across internal and external
channels.

• Own and execute the content calendar by
tracking deliverables, coordinating inputs, managing reviews and approvals, and
ensuring timely publishing.

Business-Oriented Storytelling

• Develop case studies and client success
stories that clearly articulate the business challenge, technology solution,
implementation approach, and measurable outcomes.

• Translate technical capabilities into
clear business value across efficiency, growth, cost reduction, customer
experience, risk, and operational improvement.

• Support the creation of sales collateral,
company credentials, solution narratives, presentations, and other
client-facing communication.

• Work with marketing, sales, leadership,
and business teams to align content with organizational priorities, client
needs, service offerings, and market opportunities.

Content Operations

• Coordinate with marketing, design,
leadership, and business teams to ensure content is accurate, on-brand, and
delivered on schedule.

• Maintain content repositories, templates,
style guides, messaging documents, and approved brand assets.

• Use content performance insights and
stakeholder feedback to improve clarity, relevance, reach, and engagement.

• Use AI-assisted writing and editing tools
to improve productivity without compromising accuracy, originality, or
editorial quality.

Requirements

Required Qualifications

• 3+ years of experience in content,
communications, technical writing, editorial, or related roles.

• Prior experience working in an IT
services organization is mandatory.

• Strong writing, editing, proofreading,
storytelling, and content-structuring skills.

• Experience creating both technical and
business-oriented content across long-form and short-form formats.

• Experience developing technical blogs,
case studies, solution briefs, website copy, presentations, social media
content, and internal communication.

• Ability to understand technology concepts
and translate technical inputs into clear, accurate, and audience-friendly
communication.

• Working knowledge of enterprise
technology areas such as AI, cloud, data, SaaS, and digital engineering.

• Strong understanding of how technology
capabilities connect with client challenges, business outcomes, and enterprise
value.

• Experience interviewing and collaborating
with engineers, architects, subject-matter experts, business teams, and senior
stakeholders.

• Proven experience managing and executing
a content calendar across multiple channels, stakeholders, and deadlines.

• Strong coordination,
stakeholder-management, and follow-up skills.

• Ability to manage multiple assignments
and deliver high-quality content within agreed timelines.

• A portfolio of published or
professionally produced technical, business, and communications content.

• Bachelor’s or Master’s degree in
Marketing, Communications, Journalism, Mass Communication, English,
Engineering, Technology, Business, or a related field.

Nice to Have

• Experience writing for B2B enterprise
technology audiences and global clients.

• Experience creating thought-leadership,
sales-enablement, internal communication, or employer-branding content.

• Familiarity with SEO fundamentals,
content-management systems, and social media analytics.

• Experience using AI-assisted tools such
as ChatGPT, Claude, Grammarly, or similar platforms.