Key responsibilities and expectations
Ø Draft, review, and manage contracts, including creation, modifications, and terminations, in accordance with company policies.
Ø Maintain reliable and updated records of client contracts, ensuring accuracy and compliance.
Ø Communicate daily with Sales, Account Managers, and Client Success teams to ensure smooth interoperability with the Medscale team.
Ø Coordinate closely with the RevOps Manager to align contract-related processes with overall business goals.
Ø Track contract statuses, follow up on outstanding matters, and ensure deadlines are met.
Ø Resolve contract-related issues with a problem-solving mindset, addressing concerns promptly and effectively.
Ø Ensure compliance with contract terms and maintain attention to detail to safeguard accuracy and consistency.
Ø Coordinate any necessary contract modifications based on client feedback or operational changes.
Ø Demonstrate proficiency in MS Office suite, Google Sheets and Contract Creation software (Pandadoc) for contract processes - record-keeping, data analysis, and reporting.
Ø Exhibit multitasking and cross-functional collaboration skills to manage various priorities and coordinate with internal teams.
Ø Foster a team-oriented work environment, contributing to shared goals and supporting colleagues as needed.
Ø Customer driven: You’re customer focused and a problem solver.
Ø Empathy: You’re an attentive listener and quickly develop trust.
Ø Efficiency: You’re known for your ability to produce fast, concrete results.
Ø Communication: You connect easily with others and express yourself clearly.
Ø Demonstrated capability to build strong working relationships with internal business units
Ø Demonstrated participation in process improvement initiatives and/or project management experience
Ø Ability to work without supervision in a fast-paced high-tech environment
Ø Experience in structuring multi-element (subscriptions, services and support) contracts
Ø Organization: You know how to manage priorities.
Ø Rigor: You’re sharp and rarely overlook a detail.
Ø Great oral and written communication skills.
Ø Good, solid commercial awareness and understanding.
Ø High standard of skill MS Office software packages, particularly excel
Ø Ability to work under own initiative.
Ø Exceptional attention to detail and organizational skills.
Ø Understanding of contract-related matters and ability to navigate legal terminology
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