Job Description

Purpose of the role

To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.  

Accountabilities

• Knowledge of business areas, products, processes and platforms to be able to assess risk
• Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
• Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank’s control framework, prioritised by its severity to disrupt bank operations.
• Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
• Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice.
• Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a "Controls Oversight Professional" at Barclays, where you can play a critical role in strengthening the risk and control environment across the business by supporting the design, assessment, governance, and ongoing monitoring of controls. This role supports end-to-end RCSA lifecycle, ensures effective Issues & Actions oversight, drives proactive control remediation, performs control by design change impact assessments, and partners closely with the business to embed the right risk culture. The role requires strong analytical judgement, high-quality execution, and the ability to operate in a fast-paced environment where accuracy, timeliness, and risk stewardship are paramount.

You may be assessed on the key critical skills relevant for success in role, such as experience in managing RCSA cycle, Issue Management Oversight, conducting Governance Forums and proactive risk assessments, as well as job-specific skillsets.

To be successful as a "Controls Oversight Professional", you should have experience with:

Basic/ Essential Qualifications:

• Support end to end RCSA cycles, including controls mapping, risk assessment, control testing, readiness, and controls monitoring
• Work closely with Control Partners, Process Owners, and Lead Practitioners to validate accuracy, completeness, and adherence to the Barclays Controls framework
• Partner with Issue Owners and Action Owners to track At Risk/Overdue items via governance forums, identify bottlenecks, and support timely remediation and issue closure
• Liaise with Governance teams and stakeholders on monthly dashboards, oversight forums, and maintain centralized reporting
• Support operating effectiveness reviews, assess risk criticality, identify gaps, and propose remediation aligned to Barclays policies and standards
• Contribute to automation, simplification, and standardisation initiatives across various governance and oversight workstreams
• Prepare high-quality MI packs for senior leadership, including trends, risk indicators, overdue metrics, and thematic insights.
• Maintain accurate data across various MI repositories ensuring alignment to Service Controls Reporting
• Provide clear guidance to business SMEs on standards, control requirements, and documentation expectations
• Build strong working relationships with Control Partners, business leads, Ops Rigor teams, and Risk SMEs.
• Business Service Leads & Product Teams
• RCSA Practitioners, Control Owners & Process Owners
• Assurance Teams (Internal Audit, Compliance, Governance, Control Testing)
• Technology, Change Delivery & Data/MI Teams
• Controls Professional is expected to demonstrate maturity, risk-thinking, and credibility while influencing stakeholders toward timely and effective control outcomes.
• Use data, insights, and sound judgement to identify risks, issues, and emerging trends
• Escalate concerns appropriately with evidence-based rationale
• Assess the completeness & quality of control documentation, testing results, RCSA inputs
• Provide practical recommendations grounded in policy, standards, and risk appetite
• Hands-on experience in risk and controls, preferably within Customer Service Industry
• Strong working knowledge of RCSA methodology, issues & actions lifecycle, control library management, and governance processes
• Experience with centralised control management systems of records
• Strong analytical skills with the ability to interpret data, identify themes, and present insights
• Excellent communication skills — written, verbal, and senior stakeholder facing
• High attention to detail, with strong documentation and evidence management discipline
• Ability to work under pressure to tight deadlines, maintaining accuracy and control
• Proven experience working in banking or other regulated industry environment testing controls
• Demonstrated experience in a control or control-type environment
• Minimum Graduation Degree is required as a basic qualification

Desirable skillsets/ good to have:

•     Exposure to control testing or assurance (1st/2nd/3rd line)

•     Knowledge of Controls related policies and Principal Risks

•     Exposure/execution via automation tools (PowerApps, workflow simplification, data analytics).

•     Familiarity with banking and financial regulatory requirements

This role will be based out of Noida.