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Corporate Service Manager-WBG OPERATIONS (OPS)-Customer Service Desk

Job Description - Corporate Service Manager-WBG OPERATIONS (OPS)-Customer Service Desk

Description

To handle day to day trade transactions, understanding client requirements,      


•Co-ordination with cpc for transaction processing and discrepancy resolution,


•Dealing and co-ordinating with various business groups within the bank, 


•Ensuring error-free and timely execution of trade transactions.


•Ensuring compliance and internal guidelines are being adhered                                


 •Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS •Operations resolved in a timely manner.  


 •Issuance of Letter of credit.


•Initial scrutiny of documents for Trade before sending the documents to CPC for further processing.


•Attending to front-end requirements of corporate customers.                                                                             


•To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.   



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