Correspondence Specialist - Fresher

Description

Why work at nimble? 

This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building! 

Who we are!

nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle.

Job Summary:

The Correspondence Specialist is responsible for the timely review and processing of all client correspondence received via eBridge. This role involves downloading documents, identifying document types, and initiating appropriate next steps in alignment with organizational workflows. Accuracy, attention to detail, and familiarity with healthcare documentation are essential to ensure efficient and compliant handling of information.

Key Responsibilities:

• Monitor and access incoming correspondence from eBridge daily.
• Search for appropriate batch types for each document, such as:
  • Client Correspondence
  • Client Deposits
  • Client Reports
  • Client Invoices/Implant Logs
  • Client Coding Documentation
  • Client Patient Demographics
• Review, download, and accurately identify document types, including but not      limited to:
  • Face Sheets (Demographics)
  • Implant Invoices and Logs
  • Anesthesia Records
  • Medical Record Requests from Carriers
  • Audit Notification Letters (including RAC)
  • Overpayment and Denial Letters
  • Operative Notes
• Route documents to the appropriate internal teams (coding, billing, audit, etc.)      based on content and required action.
• Correctly document correspondence in Precision Flow. 
• Collaborate with team members and leadership to resolve any discrepancies or unusual findings.
• Maintain accurate logs or trackers as required for audit purposes.
• Ensure HIPAA compliance and secure handling of all patient and client information.
• Provide support for other administrative tasks related to account coordination as assigned.

Requirements

• Strong Typing Skills: Ability to type accurately and efficiently at a good speed
• Proficiency in Computer Software: Familiarity with MS Office, including spreadsheets, and word
• Ability to manage data and files efficiently
• Bachelor’s degree in any stream
• Previous experience in healthcare administration, revenue cycle, or document processing is a plus.
• Strong understanding of medical and insurance-related documentation
• Proficient in using document management systems (experience with eBridge is preferred)
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment