Counsellor

Key Responsibilities

• Attend and counsel walk-in students regarding IELTS,
  PTE, and other English proficiency test preparation courses.
  
• Understand students' requirements and recommend
  suitable courses and study plans.
  
• Explain course features, batch schedules, fees, and
  enrollment procedures.
  
• Follow up with prospective students through calls,
  emails, and WhatsApp to convert inquiries into admissions.
  
• Maintain accurate records of inquiries, counselling
  sessions, and admissions in the CRM/system.
  
• Achieve monthly admission and conversion targets.
  
• Coordinate with trainers and operations teams for batch
  allocation and student onboarding.
  

Requirements

• 1–3 years of experience in counselling for IELTS, PTE,
  Spoken English, or Study Abroad/Education industry..
  
• Strong counselling, communication, and interpersonal
  skills.
  
• Excellent presentation and convincing abilities.
  
• Ability to handle walk-ins and convert leads into
  admissions.
  
• Basic computer knowledge and familiarity with MS Office
  and CRM software.
  
• Customer-focused with a positive and professional
  attitude.
  
• Ability to work in a target-driven environment.