Counsellor

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: - ( .- )

Experience: 1+ yrs

Location: Mumbai

As a Counsellor, you will provide empathetic guidance and support to individuals seeking personal or professional development. You will conduct one‑to‑one sessions, active listening, and assessment to identify clients’ needs and set actionable goals. By leveraging strong spoken English and communication skills, you will translate complex concepts into clear, relatable advice. Collaborating with team members, you will share insights, contribute to resource development, and ensure clients receive consistent, high‑quality support. Your role will also involve monitoring progress, adjusting strategies, and maintaining confidentiality and professional ethics throughout the counselling process.

• Conduct individualized counselling sessions with clients

• Assess client needs through active listening and structured interviews

• Develop personalized action plans and follow‑up strategies

• Maintain accurate, confidential client records

• Collaborate with multidisciplinary teams for holistic support

• Attend regular training and professional development workshops

• Participate in team meetings to share insights and best practices

• Provide crisis intervention and referrals when necessary

• Monitor client progress and adjust counselling approaches accordingly

• Uphold ethical standards and maintain client confidentiality

• 1+ year of experience in counselling, coaching, or related field

• Proficient in spoken English with excellent verbal communication skills

• Strong interpersonal skills and ability to build rapport quickly

• Knowledge of contemporary counselling theories and techniques

• Ability to maintain empathy, professionalism, and confidentiality

• Excellent time‑management and organizational abilities

• Experience with client record‑keeping and data privacy standards

• Comfortable using digital tools for virtual counseling sessions

• Demonstrated problem‑solving and critical thinking skills

• Commitment to continuous personal and professional growth