Coupa Content Management (Manage Coupa content)-PD

Sr. Associate - S&P - Procurement Ops

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Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description

We are inviting applications for the role of Process Developer -Coupa Content Management (Manage Coupa content)
We are seeking a skilled Coupa Content Management Specialist with strong expertise in Coupa catalog administration and enterprise content management. The ideal candidate will play a critical role in ensuring procurement content is accurate compliant user-friendly and aligned with business requirements. This role requires close collaboration with Procurement Suppliers IT and Compliance teams to manage catalogs optimize content quality and support seamless purchasing experiences within Coupa.
Responsibilities:
- Coupa Catalog & Procurement Content Management
- Create maintain and update Coupa hosted catalogs punchout catalogs and item catalogs in alignment with procurement policies
- Perform catalog uploads updates validations and troubleshooting within the Coupa platform
- Ensure catalog content accuracy including pricing descriptions unit of measure UNSPSC codes images and supplier details
- Manage catalog lifecycle activities such as onboarding new suppliers catalog refreshes deactivations and expirations
- Partner with suppliers to resolve catalog issues and enforce data standards
- Content Management & Governance
- Own and manage procurement-related content such as buyer guides supplier instructions policies and help documentation
- Ensure consistency clarity and usability of procurement content across Coupa and supporting systems
- Apply content governance standards version control and approval workflows
- Review audit and cleanse content periodically to maintain data integrity and compliance
- Process Improvement & User Enablement
- Identify opportunities to optimize catalog structure searchability and user experience within Coupa
- Support end users by resolving content-related issues and answering catalog or procurement queries
- Develop and maintain SO Ps and training materials related to catalog and content management
- Support testing activities for Coupa upgrades enhancements and integrations
- Stakeholder Collaboration & Reporting
- Collaborate with Procurement Operations Category Managers IT and Compliance teams
- Track and report key catalog/content KP Is such as catalog accuracy refresh adherence and error reduction
- Support audits by providing documentation and evidence related to procurement content

Qualifications

Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management

Certifications

Certified Procurement Professional (CPP) - International Institute for Procurement and Market Research (IIPMR)International Institute for Procurement and Market Research (IIPMR)

Required Skills

Accounts Payable Process, Business Process Management (BPM), Cora APFlow, Data Literacy, Data Visualization, Generative AI, Industrial Manufacturing Processes, Insight Generation, Invoice Payments, Invoices, Manufacturing Equipment, Sourcing and Procurement, Statistical Models

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

S&P - Procurement Ops

Remote Type -

Office

Work Shift -

Flex Time (India)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.