CredAble - National Collections Manager - Banking

Roles And Responsibilities:

- Develop and execute strategies for the collections department in alignment with the company's objectives and policies.

- Build and provide leadership to the collections team, ensuring a high level of performance and productivity.

- Oversee the recovery of outstanding debts related to unsecured and business loans, monitoring and improving collection processes.

- Ensure collections are being managed properly; determine appropriate corrective action to take when confronted with accounts receivable discrepancies; take initiative to assure that corrective action is completed including personal visit of high POS cases in default.

- Analyse collection data and create reports to track performance, identify trends, and implement necessary changes to enhance results.

- Collaborate with other departments, such as risk management and credit, to mitigate potential losses and streamline the collections process.

- Ensure compliance with all regulatory requirements and standards in all collection activities.

- Identify and implement use of collection systems and tools for maximum efficiency.

Qualifications And Requirements:

- Any graduate or Postgraduate.

- Experience in a senior collections role within the banking or financial services sector.

- Demonstrated success in implementing and managing collections strategies that resulted in improved recovery rates and operational efficiency.

- Strong leadership skills with the ability to lead, mentor, and motivate a team