Credit Control Manager

• Monitor
  customer outstanding balances and prepare daily, weekly, and monthly ageing
  reports.
  
• Follow
  up with customers through calls, emails, and meetings to ensure timely
  collections.
  
• Ensure
  collection of overdue payments as per approved credit terms.
  
• Coordinate
  with the Sales team to resolve payment-related issues and collection delays.
  
• Review
  customer credit limits and recommend revisions based on payment history and
  financial risk assessment.
  
• Approve
  and release customer orders after verifying credit availability and payment
  status.
  
• Reconcile
  customer accounts and resolve billing or payment discrepancies.
  
• Prepare
  collection forecasts, ageing analysis, and monthly MIS reports for management
  review.
  
• Maintain
  accurate records of customer accounts, payment commitments, and collection
  status.
  
• Escalate
  overdue and high-risk accounts to management for appropriate action.
  
• Support
  statutory audits by providing receivable-related reports and documentation.
  
• Ensure
  compliance with company credit policies, financial procedures, and internal
  controls.
  

Requirements

• Graduate + Any PG or MBA
  
• Minimum
  10 years of experience in Credit Control, Accounts Receivable, or Collections (Jewellery Industry Exposure is a plus)
  
• Strong
  analytical, negotiation, and problem-solving skills.
  
• Hands-on
  experience in ageing analysis, receivable reconciliation, and MIS reporting.
  
• Excellent
  communication and client relationship management skills.
  
• Comfortable
  handling customer interactions through calls, emails, and in-person meetings.
  
• Good
  understanding of trade practices in the Bullion and Gold Jewellery industry.
  
• Proficiency
  in MS Excel, ERP systems, and financial reporting tools.
  
• Ability
  to work independently while coordinating effectively with Sales, Finance, and
  Management teams.
  

Benefits