Credit Manager - Personal Loans - Core Connect - Bengaluru - Krishna Tower - JM

Responsibilities:

1. Automation across products

• Digital transformation of existing credit processes to address rising costs, new customer preferences


• Work closely with the Product, Technology and Business teams to devise the best and most innovative solutions for solving our customer's needs.


• Monitoring performance of Solutions


• Better TAT

1. Process Management

• Ensure uniform process


• Analyzing various processes and recommending process changes to initiate cost savings ,optimize resources and enhance operational efficiency


• Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.


• Random Process Audits

1. Efficiency & Productivity Improvement.

• Increase Productivity through internal process reviews


• Technology intervention.


• Efficiency Building through best practices in the market.


• Productivity Tracking

1. Optimise Cost 
   
   
   
   • Contracts negotiations
   
   
   • Resource Rationalization
   
   
   • Automation
   
   

Qualification: MBA/PGDBA/PGPM or Equivalent