Credit Tech Operations Team Lead

Position Overview

This role will support technical deliverables and training to ensure the smooth operation of a 90+ person team converting $7 billion USD of AR to cash a year. Primary responsibilities include team representation on technical projects (requirements gathering, testing, etc.), team training, reporting, and close coordination with other internal teams to drive technical deliverables to completion. This role will serve as a point of escalation for other members of the CFS Technical Operations Team

Responsibilities

• Work with the Credit & Collections and Accounts Receivable teams to outline and document policies and procedures

• Learn and fully understand the Order to Cash (OTC) process at Autodesk, in order to assist with automation projects

• Attend meetings and represent CFS AR with regards to ongoing ERP updates and automation efforts

• Assist in ad hoc projects such as collections efforts or AR reconciliation projects as needed

• Interact with internal teams such as Tax, Revenue Operations, Treasury, Client Services, among others

• Assist with reporting as needed

Minimum Qualifications

• Strong understanding of the Order to Cash (OTC) process

• 5-10 years of experience in Accounts Receivable and/or Credit and Collections

• Strong project management skills

• Good understanding of GAAP

• Advanced Excel skills, proficient in all other Microsoft Office programs

• Excellent time management skills and ability to manage multiple deliverables at once

• Strong influencing skills

• SAP or large-scale ERP system experience

• Salesforce experience

Preferred Qualifications

• Project management experience

• Experience with agentic AI implementations

• Working with a global team

• Experience with Robotic Process Automation (RPA)

• Finance degree preferred

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About Autodesk

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