CRM (Customer Relationship Management)

Company : Jobrabbits.com

Job Type : Full Time

Pakhowal, India

Job Description - CRM (Customer Relationship Management)

Strategy & Campaigns: Develop and execute CRM campaigns (email, marketing automation) to drive engagement.

Data Analysis & Segmentation: Analyze customer data to segment audiences, predict behavior, and measure key metrics like retention and ROI.

Relationship Management: Build and maintain profitable relationships with key customers while resolving complex issues.

System Administration: Maintain the CRM system, including user training, data integrity, and troubleshooting.

Cross -Functional Collaboration: Partner with sales, marketing, and IT teams to align strategies.

Requirements

Experience: Generally 2+ years in digital marketing, CRM management, or data analysis.

Technical Skills: Proficiency in CRM software , data analysis tools, and Microsoft Office.

Education: Bachelor’s degree in Business Administration, Marketing, Information Systems, or a related field.

Soft Skills: Strong communication, analytical thinking, project management, and problem -solving abilities

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