CRM Specialist

Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.

Since public launch, Emergent has reached $100M ARR in 8 months. 6M+ users across 190+ countries have built 6.5M+ applications on Emergent. We've raised $100M+, backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.

We're solving the hard part of AI driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT and IIM alumni, and leaders from Google, Amazon, and Dropbox.

We are building a high performance lifecycle engine and hiring operators who obsess over messaging, timing, segmentation, and retention.

What You’ll Do

• Own end to end execution of lifecycle campaigns across Push Notifications and Email using MoEngage


• Build and optimize automated flows across onboarding, activation, feature adoption, engagement, and reactivation through Push and Email


• Design high impact messaging strategies that drive product usage and revenue expansion


• Create behavioral and event based segmentation frameworks based on product usage data


• Run structured A B tests on subject lines, copy, send time optimization, frequency, and personalization variables


• Improve key metrics including open rates, CTR, activation rate, retention curves, and reactivation lift


• Build performance dashboards to monitor cohort level engagement and churn signals


• Collaborate closely with Product and Engineering teams to ensure accurate event tracking and CRM integrations within MoEngage


• Use AI and automation tools to increase experimentation velocity and reporting efficiency

What We’re Looking For

• 2 to 4 years of experience in CRM, lifecycle marketing, or retention marketing


• Strong hands on experience with Push Notifications and Email campaigns


• Experience working with MoEngage preferred


• Strong understanding of funnels, cohort analysis, retention metrics, and lifecycle automation


• Strong copy instincts combined with analytical rigor


• Comfortable working with Excel or Google Sheets. SQL is a plus


• Proven ability to improve engagement and retention metrics through structured experimentation


• High ownership mindset with ability to execute in a fast paced environment

Why Join Us?

• Own core engagement channels at one of the fastest scaling AI companies globally


• Direct impact on activation, retention, and revenue


• Build high leverage lifecycle systems that compound growth


• Work alongside elite builders operating at global scale


• Competitive compensation and strong growth opportunity

Let’s build the messaging engine behind the future of software. 🚀