CRM Technical Lead Developer

Job Description - Microsoft Dynamics CRM Lead Developer

Program description:
Dynamics CRM Lead Developer to become part of our DEV team creating and supporting application in several different environments. Must have a strong understanding of data analytics relating to MS SQL Server. The ideal candidate will have a deep understanding of MS Dynamics, SQL databases, and business processes to support the agency goals and departments use of Microsoft Dynamics for customer service and business case management.

The ideal candidate will bring several qualities to the team, including:

• The ability to translate user requirements into application, workflow, and database configurations, within the context of a configurable CRM application.


• Strong skills in Microsoft Excel, data management and data integration skills with an ability to organize, analyze and correlate data information.


• Solid interpersonal skills with the ability to communicate with technical and non-technical stakeholders.


• The ability to organize, analyze and correlate data and information.


• The ability to work and collaborate with others in a fast-paced environment with organization, attention to detail, responsiveness, and accountability.

Qualifications:

• 10+ years of IT experience including 6+ years in Microsoft Dynamics CRM development and Lead role


• Experience and in-depth hands-on knowledge of the Microsoft Dynamics 365 CRM platform, the entity model, security model, and Web services


• Strong functional knowledge of Microsoft Dynamics CRM Customer Service, Sales, Marketing, and modules


• Skills on CRM processes in Insurance industry preferably P&C (Property and Casualty)


• Experience with ASP.NET, MVC 4.0, C#, Java script, jQuery, Bootstrap, ADO.NET


• Experience with DevOps, Agile-Scrum


• Strong proficiency in Microsoft Dynamics 365 platform and its various modules


• Experience/proficiency with Power Platform (Power Apps, Power Automate and Power BI)


• Understanding of web services, REST APIs, and integration patterns (pub/sub patterns preferred)


• Familiarity with Azure cloud services and DevOps practices

Education Required

• Bachelor’s degree in computer science, or related field

Nice to Have

• Property and Casualty Insurance industry experience


• Building and deploying Dynamics 365 packages in development, testing, and production environments.