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Customer Care Executive-Non Voice Process

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Job Description - Customer Care Executive-Non Voice Process

Company Description

We are a premier HR Consulting Company with HR Solutions to satisfy the most demanding HR needs of clients. Our leadership team has a collective experience of more than 100 man years as HR Consultants in diverse industry verticals.

Job Description

A “ Customer Service Representative ” must have

  • Excellent verbal, written and listening skills
  • Should have good command over Grammar and Fluency in English
  • Should not have any MTI while conversing
  • Details of several functions to provide quality service
  • Good knowledge of computers
  • Ability to Write/type messages to ensure professional tone

JOB DESCRIPTION:

  • Handle queries and complaints of the Amazon related to products
  • Transaction handling Services, Problem Solving Efficiency
  • Numerical Ability, High level of accuracy
  • Energetic, friendly and approachable individuals that understand the impact of great customer service
  • Responsible to deliver high quality and productivity results that meet the identified targets
  • Strong ability to multitask and take fast decisions independently
  • Maintains composure and patience with customer

Regards,

Purvi

0731-6468333

Qualifications

Graduate

Additional Information

Benefits if candidate is relocate his location-

  • Relocation bonus of Rs. 10,000 for the outstation candidates joining in Amazon.
  • Guest House Stay for 15 days.
  • Ticket reimbursement up to Rs. 700.
  • Candidates can apply for an IJP after 6 months.
Original job Customer Care Executive-Non Voice Process posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Kaapro Management Solution Pvt Ltd

We are a premier HR Consulting Company with HR Solutions to satisfy the most demanding HR needs of clients. Our leadership team has a collective experience of more than 100 man years as HR Consultants in diverse industry verticals.

Read more about the company

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