Customer Experience Advisor

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Description: 

Process: Chat process (International) 
Location: Hitech city, Hyderabad
Experience: Only for Freshers
Shift: Night shift (Rotational night shifts)
Salary: 2.5 LPA ( 15k In-Hand Salary) 
Benefits: 2 Way cab facility will be Provided
5 Days working & two days off in a week

Job Descriptions: 

* Provide customer support via Chat for international customers.
* Troubleshoot customer queries and requests.
* Manage customer expectations and ensure customer satisfaction.
* Document customer interactions for review and follow-up
* Utilize computing and technical expertise to respond to customer inquiries
* Regularly review customer feedback and take measures to improve customer service.
* Inform customers on the steps to follow to exploit services of the company
* Candidates should be willing to work in Night/ Rotational Shifts

Must Have Skills: 

1. Excellent communication skills in English
2. Good typing speed upto 40 wpm with Accuracy 90%
3. Self-confident and Motived
4. Under Graduates & Graduates are eligible for the role
 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!