Customer Experience - Online Reputation Management

Your Profile

1. Monitor and respond to customer reviews, comments, and messages across various social media platforms


2. Engage with customers in a professional and timely manner, addressing their concerns and resolving any issues promptly.


3. Reviewing all social media posts for accuracy and ensuring inappropriate content is removed.


4. Staying informed on social media trends, innovations, and changes.

Your Checklist

1. Minimum of 1- 2 years experience as a social media representative, or a similar role.


2. An year of customer service experience would be beneficial.


3. Excellent knowledge of social media best practices.


4. Ability to effectively use a variety of social media platforms, such as Twitter, Facebook, Instagram, LinkedIn, and Google+.


5. Working knowledge of social media tools.


6. Good communication and writing skills.


7. Ability to work independently in a fast-paced environment.Excellent communication skills in English 


8. Good customer service skills 


9. Ready to work in rotational shifts.
   
   Walk in Interviews - Monday to Friday
   Between 11 AM to 3 PM