Customer Relations Officer - Operations

•  Manage day -to -day operational activities and process coordination.
  
•  Handle customer support queries through calls, emails, and other communication channels.
  
•  Prepare and maintain operational reports, records, and documentation.
  
•  Coordinate with internal departments to ensure smooth workflow and timely task completion.
  
•  Perform basic accounts -related activities such as invoice handling, payment follow -ups, expense tracking, and data entry.
  
•  Maintain accurate operational and financial records.
  
  

Requirements

• Minimum 3 years of experience in operations and customer support.
  
• Basic knowledge of accounts handling and invoicing.
  
• Good communication and interpersonal skills.
  
• Proficiency in MS Office, especially Excel.
  
• Ability to multitask and work under pressure.
  
• Willingness to work in Irish Time shifts.
  
• Strong organizational and problem -solving skills.