Customer Relationship Associate

Salary :

₹200,000 - 300,000 yearly

Company : Sharepal.in

Job Type : Full Time

Bengaluru, India

Job Description - Customer Relationship Associate

Brief summary about the role

We are looking for a customer relationship associates who will have a strong understanding of the order process at SharePal, excelling at lead management, understanding customer needs, building relationships, and increasing conversions. The ideal candidate will be a quick learner with strong communication & negotiation skills, and the ability to showcase our offerings in a compelling way.

Job responsibilities:

1. Take up inbound customer leads & explain our offerings to them

2. Manage leads & the order flow within the CRM tool

3. Providing excellent after sales support to the customers

4. Understanding customer issues and providing a timely resolution

5. Build rapport and establish long term relationships with customers

Requirements

0 to 2 years of experience in a similar role. Freshers welcome
B.Tech/B.E./BBA/BCom or UG in any specialization
Proficiency with Microsoft Office
Excellent communication skills. English & Hindi
Very good convincing & persuasion skills

Benefits

CTC offered: ₹2,00,000 - ₹3,00,000 P.A.

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