Customer Relationship Executive & Sales Coordinator

Job Summary:

We are seeking a proactive professional to manage client relationships and coordinate sales activities for our Facility Management and Property Management services. The role involves handling client communication, supporting contract execution, and ensuring smooth service delivery.

Key Responsibilities:

Customer Relationship Management:

• Act as a single point of contact for apartment associations and property clients
  

• Handle client queries, complaints, and service requests
  

• Ensure timely coordination with operations and maintenance teams
  

• Maintain strong client relationships and ensure service satisfaction
  

• Monitor contract renewals and client retention
  

Sales Coordination:

• Support the marketing team with follow -ups and documentation
  

• Prepare proposals, quotations, and service agreements
  

• Coordinate site visits and meetings
  

• Maintain CRM records and sales reports
  

• Assist in billing and payment follow -ups
  

Requirements

Required Skills:

• Strong communication and interpersonal skills
  

• Experience in Real Estate / Facility Management preferred
  

• CRM knowledge and documentation handling
  

• Good coordination and multitasking ability
  

• Proficiency in MS Office / Google Sheets
  

Experience Required:

2–7 years in CRM / Sales Coordination / Real Estate / Facility Management

Benefits