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Bachelor’s degree in Business Administration, Marketing, or a related field.
1–3 years of experience in CRM or customer-facing roles.
Proficiency in CRM tools like Salesforce, Zoho, HubSpot, or any industry-specific CRM.
Strong communication and interpersonal skills.
Customer-focused attitude with problem-solving abilities.
Good knowledge of MS Excel and reporting tools.
Ability to work under pressure and meet deadlines.
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