Customer Service Executive - UCV Finance - Motor Finance - Sales - GORAKHPUR - CROSS ROAD - CSE

Key Deliverables:

Lead Generation

• Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.

Customer Relationship Management

• End to end customer relationship management including explaining product offerings and resolving sales queries.


• Cross-selling product offerings to customers.


• Educates customers with information to build their understanding of issues and capabilities.


• Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

• Maintaining relationship with assigned dealer.

Deal Processing

• Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

• Interact with operations and credit team in order to ensure smooth processing of loan application.

Education Qualification:  

Undergraduate/Graduate in any stream. 

Commerce Graduate preferred.

Specialized job competencies:

Functional Competencies

• Communication Skill


• Negotiation Skill


• Market/Industry Knowledge 


• Analytical Skill 


• Product Knowledge

Behavioral Competencies

• Execution Excellence


• Customer Centricity

Hiring Parameters:

• Candidates from commerce graduate stream preferred.


• Should be comfortable to move in the market.


• Should have learning attitude.


• Should have bike and license.


• Good knowledge of RTO (UV) 


• Should have Product Knowledge (UV)