Customer Service Executive - UCV Finance - Motor Finance - Sales - Hissar - Red Square Market - CSE

Major Deliverables:

• Generate leads & business from assigned dealership as well as the open market


• Maintain a healthy relationship with Dealers for sales objective.


• Ensuring Post Disbursal Documents (PDD) updation


• RC, First EMI & Non starter collection & its updation to maintain the portfolio


• Timely Communication to dealer’s staff about the scheme / HO communication about payouts/RC, etc 


• Ensure enhanced sourcing & business at  the dealer counter(s) being managed


• Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team


• Understanding of customers’ need and proper guidance / explanation of the  finance schemes to the customers


• Daily sharing of MIS with case wise status of the leads given by dealership 


• Minimum Nos. expected as per productivity matrix.


• Login to conversation – to maintain the targeted ratio.