Customer Service Professional

We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!!

Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. 

Follow up for the AMC contract to completed project. Know the IBMS in depth and have a 5 to 7 years in same field. Preparation for the spare list, upcoming AMC, and follow-up with client on weekly basis. Preparation of OC for received AMC order and distribute to Procurement for purchase, Accounts, and operation head. Follow up for the Invoice generation, submission, approval with the accounts departments of self and client. TO do the required changes in completed system (BMS, FAS, CCTV, PA etc.) as per client requirement. AMC Visit will be done as per schedule--- as agreed with Client. Spare Materiel order- follow-up from PO receive to material procurement to final payment receive. To be handle the small-small projects independently (Less than 10 lakhs). Preparation of following reports to track the project status. Material supply update with tracking (in coordination with Procurement).AMC Visit update (To Plan and complete the AMC visit by weekly)- As per agreed sheet. Invoice tracking sheet- As per agreed sheet. Review of material procurement with Purchase department. Attend site coordination meeting. Supervision to site supervisor and assigned commissioning engineer for any kind of help needed at site. Preparation of handing over documents (DQ, IQ, OQ, PQ, Handover sheet) with the help of site supervisors and commissioning engineers. Getting approval on final handing over document from clients. Final payment release certificate along with balance material collection form site. Keep Track of project cost. Certification of contractors Invoice in coordination with site supervisor. Track of manpower/ material movement at and for site. Preparation and submission of Collection & Billing plan for AMC order and Spare Order for the coming month by 1st week of every month to Manger.

This role is based in Gurgaon, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.

Make your mark in our exciting world of Siemens

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow.

Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers