Customer Service Sea Export- Ocean

Company : Hunarstreet Technologies Pvt.

Job Type : Full Time

Mumbai, India

Job Description - Customer Service Sea Export- Ocean

Customer Service – Sea Export

Co – ordination with various departments and customers to enable smooth
functioning and flow of information between various teams.
Co-ordinating of Land Side Services (CHA, CHB, CFS and Warehousing)
Part of Client Pitching Team from Operations and Procurement end.
Resolve conflicts between Shipper and Liner about their shipment.
Monitor vendor service delivery against SLA and frame agreements.
Increasing the operational efficiency within the organization.
Follow up with Carrier/Co-loader for onboard/loading confirmation.
Maintain flow of information between customer and carrier team about their shipment.
Handling regular customer service profile
Arranging for Transportation and custom clearance.
Monitoring post shipment documents along with invoices to customer
Create DSR for customer and internal assessment.

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About the Company

Hunarstreet Technologies Pvt.

Hunarstreet Technologies is focussed on making recruitment a reliable, fast, and transparent process. We are focussed on the myriad job opportunities in the Indian start-ups and understand these requirements in all its colours and designs. We are able to achieve a success rate of 87% in relevancy of...

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Customer Service Sea Export- Ocean

Job Description - Customer Service Sea Export- Ocean

About the Company

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