Customer Service Specialist

Unlock boundless potential with IGT Solutions as we seek out passionate Flight Assistance Maestros to embark on an exciting journey with our innovative team!

**Location:** Bangalore, India

**Responsibilities:**

Understands the various computer screens and how to utilize them effectively

Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

Adheres to all company and specific Contact Center policies and procedures

Completes any work as assigned by Management

**Requirements:**

One must possess six months of either BPO or travel experience.

The candidate should be Graduate or Undergraduate.

Exceptional written and spoken communication skills are required.,

Proficiency in computer applications and experience in utilizing various computer skills are essential.

Applicants must be willing to work in a contact center environment, accommodating 24/7 rotational shifts, including night shifts.

**Benefits:**

Enjoy the convenience of company-provided transportation, ensuring a stress-free journey to and from work, allowing you to focus on what truly matters..

Unlock exciting performance-based incentives that reward your dedication and drive, motivating you to achieve your highest potential and surpass expectations.

Chart your career trajectory swiftly with our streamlined Internal Job Posting (IJP) policies, designed to foster growth and offer opportunities for advancement within a mere 9 months. Your ambition fuels your ascent.

Prioritize your well-being with comprehensive health insurance benefits, ensuring peace of mind and security for you and your loved ones.

Set the standard for exceptional service, where customer satisfaction isn't just a goal, but a guarantee. Join us in creating memorable experiences that leave every customer delighted and loyal.

If you're interested in joining our team, please apply by contact us on +91 9910907870.

You can also walk in @ IGT Solutions Pvt. Ltd. MSR North Building, 4th Floor, Next toManayata Tech Park, Nagavara,Bangalore Karnataka 5600

Contact Person: Maria Nancy

Date: 18-May-2024

Time: 9:00 AM 3:00 PM IST

Feel free to share this post with individuals whom you believe would excel in this role and contribute positively to our team. Your referrals are greatly appreciated!