Customer Success Associate

Experience: 1-2 years
Job description
The ideal CSA candidate will have a passion for solving problems to help new and existing customers leverage the Openprise platform to continuously gain business value from our products and services.
Responsibilities:
● Become an Openprise platform and data management expert
● Work interactively with the rest of the US and India-based CS team to problem-solve, develop new best practices, and improve platform adoption by customers
● Engage with the US-based CS team to build out jobs in the Openprise platform Requirements:
● Bachelor’s degree in computer science or related fields
● Experience with technology platforms
● Excellent written and verbal communication skills, including proficiency in English
● Time management skills
● Problem solving skills
● Motivated and enthusiastic
● Flexible schedule, possible weekend/evening work
Pluses:
● Experience communicating technical issues
● Completed (and enjoyed) at least one programming class
● Familiarity with marketing and/or sales data practices
This Position is On-site